{"id":298,"date":"2026-07-07T05:43:47","date_gmt":"2026-07-07T05:43:47","guid":{"rendered":"https:\/\/cafemadhuram.us.cc\/?page_id=298"},"modified":"2026-07-28T04:46:48","modified_gmt":"2026-07-28T04:46:48","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/cafemadhuram.us.cc\/?page_id=298","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n Terms & Conditions | Cafe Madhuram - Authentic Andhra Pure Veg Cafe<\/title>\r\n <meta name=\"title\" content=\"Terms & Conditions | Cafe Madhuram - Authentic Andhra Pure Veg Cafe\">\r\n <meta name=\"description\" content=\"Read the official Terms & Conditions for Cafe Madhuram. Learn about our dining terms, online ordering, reservations, cancellation policy, food safety disclaimers, and legal policies.\">\r\n <meta name=\"keywords\" content=\"Cafe Madhuram terms and conditions, Andhra veg restaurant policies, online food order terms, Cafe Madhuram refunds, pure veg cafe legal terms\">\r\n <meta name=\"robots\" content=\"index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1\">\r\n <meta name=\"author\" content=\"Cafe Madhuram\">\r\n <link rel=\"canonical\" href=\"https:\/\/www.cafemadhuram.com\/terms-and-conditions\">\r\n\r\n <!-- Open Graph \/ Facebook \/ WhatsApp Meta Tags -->\r\n <meta property=\"og:type\" content=\"website\">\r\n <meta property=\"og:url\" content=\"https:\/\/www.cafemadhuram.com\/terms-and-conditions\">\r\n <meta property=\"og:title\" content=\"Terms & Conditions | Cafe Madhuram\">\r\n <meta property=\"og:description\" content=\"Official Terms & Conditions governing dining, online orders, reservations, and services at Cafe Madhuram - An Authentic Andhra Pure Veg Cafe.\">\r\n <meta property=\"og:image\" content=\"https:\/\/www.cafemadhuram.com\/assets\/images\/og-banner.jpg\">\r\n <meta property=\"og:site_name\" content=\"Cafe Madhuram\">\r\n <meta property=\"og:locale\" content=\"en_IN\">\r\n\r\n <!-- Twitter Card Meta Tags -->\r\n <meta name=\"twitter:card\" content=\"summary_large_image\">\r\n <meta name=\"twitter:url\" content=\"https:\/\/www.cafemadhuram.com\/terms-and-conditions\">\r\n <meta name=\"twitter:title\" content=\"Terms & Conditions | Cafe Madhuram\">\r\n <meta name=\"twitter:description\" content=\"Official Terms & Conditions governing dining, online orders, and services at Cafe Madhuram.\">\r\n <meta name=\"twitter:image\" content=\"https:\/\/www.cafemadhuram.com\/assets\/images\/twitter-banner.jpg\">\r\n\r\n <!-- Favicon -->\r\n <link rel=\"icon\" type=\"image\/x-icon\" href=\"https:\/\/www.cafemadhuram.com\/assets\/images\/favicon.ico\">\r\n\r\n <!-- CDN Resources: Google Fonts, Font Awesome, Bootstrap 5 -->\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Cinzel:wght@500;600;700;800&family=Plus+Jakarta+Sans:wght@400;500;600;700&display=swap\" rel=\"stylesheet\">\r\n <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.4.0\/css\/all.min.css\" integrity=\"sha512-iecdLmaskl7CVkqkXNQ\/ZH\/XLlvWZOJyj7Yy7tcenmpD1ypASozpmT\/E0iPtmFIB46ZmdtAc9eNBvH0H\/ZpiBw==\" crossorigin=\"anonymous\" referrerpolicy=\"no-referrer\" \/>\r\n <link href=\"https:\/\/cdn.jsdelivr.net\/npm\/bootstrap@5.3.0\/dist\/css\/bootstrap.min.css\" rel=\"stylesheet\" integrity=\"sha384-9ndCyUaIbzAi2FUVXJi0CjmCapSmO7SNPJef0486qhLnuZ2cdeRhO02uuKacb2i\" crossorigin=\"anonymous\">\r\n\r\n <!-- Structured Data: JSON-LD Schemas -->\r\n <script type=\"application\/ld+json\">\r\n {\r\n \"@context\": \"https:\/\/schema.org\",\r\n \"@graph\": [\r\n {\r\n \"@type\": \"Restaurant\",\r\n \"@id\": \"https:\/\/www.cafemadhuram.com\/#restaurant\",\r\n \"name\": \"Cafe Madhuram\",\r\n \"image\": \"https:\/\/www.cafemadhuram.com\/assets\/images\/logo.png\",\r\n \"url\": \"https:\/\/www.cafemadhuram.com\",\r\n \"telephone\": \"+91 98765 43210\",\r\n \"priceRange\": \"\u20b9\u20b9\",\r\n \"servesCuisine\": \"Authentic Andhra Pure Vegetarian\",\r\n \"address\": {\r\n \"@type\": \"PostalAddress\",\r\n \"streetAddress\": \"Plot No. 42, Heritage Boulevard, Jubilee Hills\",\r\n \"addressLocality\": \"Hyderabad\",\r\n \"addressRegion\": \"Telangana\",\r\n \"postalCode\": \"500033\",\r\n \"addressCountry\": \"IN\"\r\n },\r\n \"openingHoursSpecification\": [\r\n {\r\n \"@type\": \"OpeningHoursSpecification\",\r\n \"dayOfWeek\": [\r\n \"Monday\",\r\n \"Tuesday\",\r\n \"Wednesday\",\r\n \"Thursday\",\r\n \"Friday\",\r\n \"Saturday\",\r\n \"Sunday\"\r\n ],\r\n \"opens\": \"07:00\",\r\n \"closes\": \"23:00\"\r\n }\r\n ]\r\n },\r\n {\r\n \"@type\": \"BreadcrumbList\",\r\n \"@id\": \"https:\/\/www.cafemadhuram.com\/terms-and-conditions\/#breadcrumb\",\r\n \"itemListElement\": [\r\n {\r\n \"@type\": \"ListItem\",\r\n \"position\": 1,\r\n \"name\": \"Home\",\r\n \"item\": \"https:\/\/www.cafemadhuram.com\"\r\n },\r\n {\r\n \"@type\": \"ListItem\",\r\n \"position\": 2,\r\n \"name\": \"Terms & Conditions\",\r\n \"item\": \"https:\/\/www.cafemadhuram.com\/terms-and-conditions\"\r\n }\r\n ]\r\n },\r\n {\r\n \"@type\": \"FAQPage\",\r\n \"@id\": \"https:\/\/www.cafemadhuram.com\/terms-and-conditions\/#faq\",\r\n \"mainEntity\": [\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"What is the cancellation policy for online orders at Cafe Madhuram?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"Orders can be cancelled within 2 minutes of placement. Once kitchen preparation begins, cancellations are non-refundable.\"\r\n }\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"Does Cafe Madhuram guarantee allergen-free food?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"While we strictly maintain 100% pure vegetarian kitchens, our food may contain or come into contact with common allergens like nuts, dairy, mustard, and sesame.\"\r\n }\r\n }\r\n ]\r\n }\r\n ]\r\n }\r\n <\/script>\r\n\r\n <!-- Inline Styles CSS -->\r\n <style>\r\n \/* CSS Variables - Warm South Indian Heritage Palette *\/\r\n :root {\r\n --primary-burgundy: #6B1D2F;\r\n --primary-dark-burgundy: #4A121F;\r\n --secondary-gold: #D4AF37;\r\n --accent-terracotta: #C85A32;\r\n --accent-warm-amber: #E5A93C;\r\n --bg-cream: #FAF6F0;\r\n --bg-card: #FFFFFF;\r\n --text-dark: #2B221E;\r\n --text-muted: #665A54;\r\n --border-warm: #E8DEC8;\r\n --font-heading: 'Cinzel', serif;\r\n --font-body: 'Plus Jakarta Sans', sans-serif;\r\n --shadow-sm: 0 4px 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cursor: pointer;\r\n box-shadow: var(--shadow-md);\r\n transition: var(--transition-smooth);\r\n }\r\n\r\n .theme-toggle-floating:hover {\r\n background-color: var(--border-warm);\r\n color: var(--primary-burgundy);\r\n }\r\n\r\n \/* Hero Banner Section *\/\r\n .hero-banner {\r\n background: linear-gradient(135deg, rgba(107, 29, 47, 0.94), rgba(74, 18, 31, 0.96)), url('https:\/\/images.unsplash.com\/photo-1610192244261-3f33de3f55e4?auto=format&fit=crop&w=1600&q=80') center\/cover no-repeat;\r\n color: #FFFFFF;\r\n padding: 3.5rem 0 3rem 0;\r\n position: relative;\r\n text-align: center;\r\n border-bottom: 4px solid var(--secondary-gold);\r\n }\r\n\r\n .hero-title {\r\n color: var(--secondary-gold);\r\n font-size: 2.75rem;\r\n margin-bottom: 0.5rem;\r\n text-shadow: 0 2px 4px rgba(0,0,0,0.4);\r\n }\r\n\r\n .hero-subtitle {\r\n font-size: 1.1rem;\r\n opacity: 0.9;\r\n max-width: 650px;\r\n margin: 0 auto 1.5rem auto;\r\n font-weight: 500;\r\n }\r\n\r\n \/* Breadcrumb Navigation *\/\r\n .breadcrumb-custom {\r\n background: rgba(255, 255, 255, 0.1);\r\n display: inline-flex;\r\n padding: 0.4rem 1.2rem;\r\n border-radius: 50px;\r\n font-size: 0.88rem;\r\n list-style: none;\r\n margin: 0;\r\n }\r\n\r\n .breadcrumb-custom a {\r\n color: var(--secondary-gold);\r\n text-decoration: none;\r\n }\r\n\r\n .breadcrumb-custom .active {\r\n color: #FFFFFF;\r\n opacity: 0.8;\r\n }\r\n\r\n .breadcrumb-custom li+li:before {\r\n content: \"\u203a\";\r\n padding: 0 0.5rem;\r\n color: #FFFFFF;\r\n }\r\n\r\n \/* Sidebar Navigation Index *\/\r\n .sidebar-sticky {\r\n position: sticky;\r\n top: 30px;\r\n background-color: var(--bg-card);\r\n border: 1px solid var(--border-warm);\r\n border-radius: 12px;\r\n padding: 1.5rem;\r\n box-shadow: var(--shadow-sm);\r\n max-height: calc(100vh - 60px);\r\n overflow-y: auto;\r\n }\r\n\r\n .sidebar-title {\r\n font-size: 1.1rem;\r\n border-bottom: 2px solid var(--border-warm);\r\n padding-bottom: 0.75rem;\r\n margin-bottom: 1rem;\r\n display: flex;\r\n align-items: center;\r\n gap: 8px;\r\n }\r\n\r\n .toc-list {\r\n list-style: none;\r\n padding: 0;\r\n margin: 0;\r\n }\r\n\r\n .toc-list li {\r\n margin-bottom: 0.5rem;\r\n }\r\n\r\n .toc-link {\r\n font-size: 0.88rem;\r\n color: var(--text-muted);\r\n display: block;\r\n padding: 0.4rem 0.6rem;\r\n border-radius: 6px;\r\n transition: var(--transition-smooth);\r\n font-weight: 500;\r\n text-decoration: none !important;\r\n }\r\n\r\n .toc-link:hover, .toc-link.active {\r\n background-color: rgba(212, 175, 55, 0.15);\r\n color: var(--primary-burgundy);\r\n font-weight: 700;\r\n padding-left: 0.85rem;\r\n }\r\n\r\n \/* Legal Content Cards Section *\/\r\n .legal-card {\r\n background-color: var(--bg-card);\r\n border: 1px solid var(--border-warm);\r\n border-radius: 12px;\r\n padding: 2rem;\r\n margin-bottom: 1.75rem;\r\n box-shadow: var(--shadow-sm);\r\n transition: var(--transition-smooth);\r\n scroll-margin-top: 30px;\r\n }\r\n\r\n .legal-card:hover {\r\n box-shadow: var(--shadow-md);\r\n }\r\n\r\n .section-header {\r\n display: flex;\r\n align-items: center;\r\n gap: 12px;\r\n margin-bottom: 1.25rem;\r\n border-bottom: 1px dashed var(--border-warm);\r\n padding-bottom: 0.75rem;\r\n }\r\n\r\n .section-icon {\r\n width: 38px;\r\n height: 38px;\r\n background-color: rgba(107, 29, 47, 0.08);\r\n color: var(--primary-burgundy);\r\n border-radius: 8px;\r\n display: flex;\r\n align-items: center;\r\n justify-content: center;\r\n font-size: 1.1rem;\r\n flex-shrink: 0;\r\n }\r\n\r\n .section-title {\r\n font-size: 1.35rem;\r\n margin: 0;\r\n }\r\n\r\n .legal-card p, .legal-card ul {\r\n color: var(--text-muted);\r\n font-size: 0.96rem;\r\n margin-bottom: 1rem;\r\n }\r\n\r\n .legal-card ul {\r\n padding-left: 1.25rem;\r\n }\r\n\r\n .legal-card li {\r\n margin-bottom: 0.5rem;\r\n }\r\n\r\n \/* Quick Info Highlights Box *\/\r\n .highlight-box {\r\n background-color: rgba(212, 175, 55, 0.08);\r\n border-left: 4px solid var(--secondary-gold);\r\n padding: 1.2rem 1.5rem;\r\n border-radius: 0 8px 8px 0;\r\n margin: 1.25rem 0;\r\n }\r\n\r\n .highlight-box p {\r\n margin: 0;\r\n color: var(--text-dark);\r\n font-weight: 500;\r\n }\r\n\r\n \/* Copy Email Badge *\/\r\n .copy-email-btn {\r\n background-color: var(--bg-cream);\r\n border: 1px dashed var(--accent-terracotta);\r\n color: var(--accent-terracotta);\r\n padding: 0.4rem 0.8rem;\r\n border-radius: 6px;\r\n font-size: 0.88rem;\r\n cursor: pointer;\r\n font-weight: 600;\r\n transition: var(--transition-smooth);\r\n display: inline-flex;\r\n align-items: center;\r\n gap: 6px;\r\n }\r\n\r\n .copy-email-btn:hover {\r\n background-color: var(--accent-terracotta);\r\n color: #FFFFFF;\r\n }\r\n\r\n \/* Scroll To Top Button *\/\r\n .scroll-top-btn {\r\n position: fixed;\r\n bottom: 30px;\r\n right: 30px;\r\n width: 45px;\r\n height: 45px;\r\n background-color: var(--primary-burgundy);\r\n color: #FFFFFF;\r\n border: 2px solid var(--secondary-gold);\r\n border-radius: 50%;\r\n display: flex;\r\n align-items: center;\r\n justify-content: center;\r\n font-size: 1.2rem;\r\n cursor: pointer;\r\n opacity: 0;\r\n visibility: hidden;\r\n transition: var(--transition-smooth);\r\n z-index: 1000;\r\n box-shadow: var(--shadow-md);\r\n }\r\n\r\n .scroll-top-btn.visible {\r\n opacity: 1;\r\n visibility: visible;\r\n }\r\n\r\n .scroll-top-btn:hover {\r\n background-color: var(--secondary-gold);\r\n color: var(--primary-dark-burgundy);\r\n transform: translateY(-3px);\r\n }\r\n\r\n \/* Fade In Scroll Animations *\/\r\n .fade-in-section {\r\n opacity: 0;\r\n transform: translateY(20px);\r\n transition: opacity 0.6s ease-out, transform 0.6s ease-out;\r\n }\r\n\r\n .fade-in-section.is-visible {\r\n opacity: 1;\r\n transform: translateY(0);\r\n }\r\n\r\n \/* Responsive Breakpoints *\/\r\n @media (max-width: 991.98px) {\r\n .hero-title {\r\n font-size: 2.1rem;\r\n }\r\n .sidebar-sticky {\r\n position: relative;\r\n top: 0;\r\n margin-bottom: 2rem;\r\n max-height: none;\r\n }\r\n .legal-card {\r\n padding: 1.5rem;\r\n }\r\n }\r\n\r\n @media (max-width: 575.98px) {\r\n .hero-title {\r\n font-size: 1.75rem;\r\n }\r\n .hero-subtitle {\r\n font-size: 0.95rem;\r\n }\r\n .legal-card {\r\n padding: 1.25rem;\r\n }\r\n .section-title {\r\n font-size: 1.15rem;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n <!-- Accessibility Skip Navigation Link -->\r\n <a href=\"#main-content\" class=\"visually-hidden-focusable p-3 bg-warning text-dark position-absolute top-0 start-0 z-3\">Skip to main legal content<\/a>\r\n\r\n <!-- Floating Theme Switcher Button -->\r\n <button class=\"theme-toggle-floating\" id=\"themeToggle\" aria-label=\"Toggle dark and light mode\" title=\"Toggle Theme\">\r\n <i class=\"fa-solid fa-moon\" id=\"themeIcon\" aria-hidden=\"true\"><\/i>\r\n <\/button>\r\n\r\n <!-- Main Content Area -->\r\n <main id=\"main-content\">\r\n <!-- Hero Header Section -->\r\n <section class=\"hero-banner\">\r\n <div class=\"container\">\r\n <h1 class=\"hero-title\">Terms & Conditions<\/h1>\r\n <p class=\"hero-subtitle\">Clear, transparent, and legal guidelines governing your dining, ordering, and digital experience at Cafe Madhuram.<\/p>\r\n \r\n <!-- SEO Breadcrumb Navigation -->\r\n <nav aria-label=\"Breadcrumb\">\r\n <ol class=\"breadcrumb-custom\">\r\n <li><a href=\"https:\/\/www.cafemadhuram.com\/\">Home<\/a><\/li>\r\n <li class=\"active\" aria-current=\"page\">Terms & Conditions<\/li>\r\n <\/ol>\r\n <\/nav>\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- Legal Content Wrapper Section -->\r\n <section class=\"py-5\">\r\n <div class=\"container\">\r\n <div class=\"row g-4\">\r\n \r\n <!-- Table of Contents Sidebar -->\r\n <aside class=\"col-lg-4 col-xl-3\">\r\n <div class=\"sidebar-sticky\">\r\n <h2 class=\"sidebar-title\">\r\n <i class=\"fa-solid fa-list-ol text-warning\" aria-hidden=\"true\"><\/i> Quick Index\r\n <\/h2>\r\n <nav aria-label=\"Table of Contents Navigation\">\r\n <ul class=\"toc-list\" id=\"tocList\">\r\n <li><a href=\"#section-1\" class=\"toc-link\">1. Introduction<\/a><\/li>\r\n <li><a href=\"#section-2\" class=\"toc-link\">2. Acceptance of Terms<\/a><\/li>\r\n <li><a href=\"#section-3\" class=\"toc-link\">3. Customer Eligibility<\/a><\/li>\r\n <li><a href=\"#section-4\" class=\"toc-link\">4. Restaurant Services<\/a><\/li>\r\n <li><a href=\"#section-5\" class=\"toc-link\">5. Table Reservations<\/a><\/li>\r\n <li><a href=\"#section-6\" class=\"toc-link\">6. Online Orders & Delivery<\/a><\/li>\r\n <li><a href=\"#section-7\" class=\"toc-link\">7. Payments, Prices & Taxes<\/a><\/li>\r\n <li><a href=\"#section-8\" class=\"toc-link\">8. Cancellations & Refunds<\/a><\/li>\r\n <li><a href=\"#section-9\" class=\"toc-link\">9. Food Allergies & Safety<\/a><\/li>\r\n <li><a href=\"#section-10\" class=\"toc-link\">10. Customer Conduct<\/a><\/li>\r\n <li><a href=\"#section-11\" class=\"toc-link\">11. Intellectual Property<\/a><\/li>\r\n <li><a href=\"#section-12\" class=\"toc-link\">12. Limitation of Liability<\/a><\/li>\r\n <li><a href=\"#section-13\" class=\"toc-link\">13. Governing Law & Dispute Resolution<\/a><\/li>\r\n <li><a href=\"#section-14\" class=\"toc-link\">14. Contact & Support<\/a><\/li>\r\n <\/ul>\r\n <\/nav>\r\n <\/div>\r\n <\/aside>\r\n\r\n <!-- Legal Detailed Provisions -->\r\n <div class=\"col-lg-8 col-xl-9\">\r\n \r\n <!-- Top Metadata Alert Box -->\r\n <div class=\"highlight-box mb-4 fade-in-section\">\r\n <p><strong>Effective Date:<\/strong> July 28, 2026 | <strong>Last Revised:<\/strong> July 28, 2026<\/p>\r\n <p class=\"small text-muted mt-1\">Please review these terms carefully before dining at our outlets, using our online ordering portal, or accessing our digital services.<\/p>\r\n <\/div>\r\n\r\n <!-- 1. Introduction -->\r\n <article id=\"section-1\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-handshake\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">1. Introduction<\/h2>\r\n <\/header>\r\n <p>Welcome to <strong>Cafe Madhuram<\/strong> (\"we\", \"our\", \"us\"). Cafe Madhuram operates as an authentic Andhra pure vegetarian dining establishment, offering dine-in, takeaway, catering, and online food ordering services via our website <a href=\"https:\/\/www.cafemadhuram.com\/\">www.cafemadhuram.com<\/a> (\"Website\") and associated mobile interfaces.<\/p>\r\n <p>These Terms and Conditions (\"Terms\") govern your access to and use of our physical premises, website, online ordering platforms, and culinary services. By visiting our restaurant or accessing our digital platforms, you enter into a legally binding agreement with Cafe Madhuram.<\/p>\r\n <\/article>\r\n\r\n <!-- 2. Acceptance of Terms -->\r\n <article id=\"section-2\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-file-signature\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">2. Acceptance of Terms<\/h2>\r\n <\/header>\r\n <p>By browsing our website, placing an order (online or offline), booking a table, or consuming food prepared by Cafe Madhuram, you confirm that you have read, understood, and agreed to be unconditionally bound by these Terms, along with our <a href=\"https:\/\/www.cafemadhuram.com\/privacy-policy\">Privacy Policy<\/a> and <a href=\"https:\/\/www.cafemadhuram.com\/refund-policy\">Cancellation & Refund Policy<\/a>.<\/p>\r\n <p>If you do not agree with any part of these legal terms, you must refrain from using our digital platforms and restaurant services immediately.<\/p>\r\n <\/article>\r\n\r\n <!-- 3. Customer Eligibility -->\r\n <article id=\"section-3\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-user-check\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">3. Customer Eligibility<\/h2>\r\n <\/header>\r\n <p>Our online services and digital ordering portals are intended for individuals who are at least 18 years of age or the legal age of majority in their jurisdiction. Minors under the age of 18 may only use our platforms under the direct supervision of a parent or legal guardian.<\/p>\r\n <p>By placing an order on our platform, you warrant that you possess the legal capacity to enter into binding contracts and that all registration and payment details provided by you are true, accurate, and complete.<\/p>\r\n <\/article>\r\n\r\n <!-- 4. Restaurant Services -->\r\n <article id=\"section-4\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-utensils\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">4. Restaurant Services & Culinary Standards<\/h2>\r\n <\/header>\r\n <p>Cafe Madhuram takes immense pride in offering <strong>100% Pure Vegetarian Authentic Andhra Cuisine<\/strong>. We adhere strictly to traditional recipes, premium spice blends, pure ghee preparation, and stringent FSSAI food safety protocols.<\/p>\r\n <ul>\r\n <li><strong>Menu Availability:<\/strong> All dishes featured on our menu are subject to real-time availability of fresh ingredients. We reserve the right to limit order quantities or discontinue items without prior notice.<\/li>\r\n <li><strong>Visual Representation:<\/strong> Images of food items displayed on our website, social media, or digital menus are for illustrative purposes only. Actual serving presentations, garnishes, and portion aesthetics may slightly vary.<\/li>\r\n <li><strong>Spice Levels:<\/strong> Authentic Andhra cuisine is naturally rich in traditional spices and heat. Customers are encouraged to request customized spice levels where applicable at the time of ordering.<\/li>\r\n <\/ul>\r\n <\/article>\r\n\r\n <!-- 5. Table Reservations -->\r\n <article id=\"section-5\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-chair\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">5. Table Reservations<\/h2>\r\n <\/header>\r\n <p>Table reservations made online, via telephone, or through third-party platforms are subject to table availability and confirmation by Cafe Madhuram.<\/p>\r\n <ul>\r\n <li><strong>Grace Period:<\/strong> Reserved tables will be held for a maximum of <strong>15 minutes<\/strong> past the scheduled reservation time. Beyond this period, the reservation may be automatically cancelled to accommodate waiting guests.<\/li>\r\n <li><strong>Peak Hours & Festivals:<\/strong> During weekends, public holidays, and festive seasons, dining slots may be subject to time limits (e.g., 45\u201360 minutes per table) to ensure seamless seating for all patrons.<\/li>\r\n <\/ul>\r\n <\/article>\r\n\r\n <!-- 6. Online Orders & Delivery -->\r\n <article id=\"section-6\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-truck-ram\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">6. Online Orders & Delivery Terms<\/h2>\r\n <\/header>\r\n <p>When placing direct delivery or takeaway orders through our website or third-party delivery partners (e.g., Swiggy, Zomato):<\/p>\r\n <ul>\r\n <li><strong>Accuracy of Information:<\/strong> You are responsible for providing an accurate delivery address, landmark, and contact number. Cafe Madhuram is not liable for delayed or failed deliveries resulting from incorrect contact information.<\/li>\r\n <li><strong>Delivery Timelines:<\/strong> Estimated delivery times provided at checkout are approximate and influenced by external conditions such as traffic, weather, distance, and kitchen peak demand.<\/li>\r\n <li><strong>Takeaway Collection:<\/strong> Takeaway orders must be collected within 30 minutes of the designated pick-up time to guarantee optimal food temperature and freshness.<\/li>\r\n <\/ul>\r\n <\/article>\r\n\r\n <!-- 7. Payments, Prices & Taxes -->\r\n <article id=\"section-7\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-credit-card\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">7. Payments, Pricing & Applicable Taxes<\/h2>\r\n <\/header>\r\n <p>All prices quoted on our menus and online ordering systems are listed in <strong>Indian Rupees (INR)<\/strong>.<\/p>\r\n <ul>\r\n <li><strong>Goods & Services Tax (GST):<\/strong> Applicable Central GST (CGST) and State GST (SGST) or Integrated GST (IGST) will be charged on all food, beverages, and service packaging in accordance with Indian tax laws.<\/li>\r\n <li><strong>Payment Options:<\/strong> We accept cash, credit\/debit cards, Unified Payments Interface (UPI), digital wallets, and approved online payment gateways.<\/li>\r\n <li><strong>Price Modifications:<\/strong> Cafe Madhuram reserves the right to modify prices, packaging charges, or delivery fees at any time without advance notice.<\/li>\r\n <\/ul>\r\n <\/article>\r\n\r\n <!-- 8. Cancellations & Refunds -->\r\n <article id=\"section-8\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-rotate-left\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">8. Cancellation & Refund Policy<\/h2>\r\n <\/header>\r\n <p>Due to the perishable nature of freshly prepared food, our cancellation and refund rules are strictly structured:<\/p>\r\n <ul>\r\n <li><strong>Order Cancellations:<\/strong> Online delivery or takeaway orders may only be cancelled within <strong>2 minutes<\/strong> of placing the order. Once food preparation has commenced in our kitchen, orders cannot be cancelled or refunded.<\/li>\r\n <li><strong>Quality or Missing Items:<\/strong> In the rare event of missing items or quality concerns, customers must notify our team within <strong>1 hour<\/strong> of receipt along with clear photograph evidence. Valid claims will be compensated via replacement, credit voucher, or account refund.<\/li>\r\n <li><strong>Refund Timelines:<\/strong> Approved digital refunds will be processed back to the original payment source within 5 to 7 business working days.<\/li>\r\n <\/ul>\r\n <\/article>\r\n\r\n <!-- 9. Food Allergies Disclaimer -->\r\n <article id=\"section-9\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-triangle-exclamation\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">9. Food Allergies & Health Disclaimer<\/h2>\r\n <\/header>\r\n <div class=\"highlight-box\">\r\n <p><strong>Important Health Note:<\/strong> While Cafe Madhuram operates an exclusively 100% pure vegetarian kitchen, our dishes are prepared in environments where common food allergens are processed.<\/p>\r\n <\/div>\r\n <p>Ingredients such as dairy (ghee, paneer, curd), cashews, peanuts, sesame seeds, mustard, wheat (gluten), and distinct South Indian spices are frequently used in our food preparations. If you have severe allergies, lactose intolerance, or specific dietary restrictions, you MUST inform our team prior to ordering. Cafe Madhuram cannot be held liable for adverse allergic reactions where specific instructions were not communicated.<\/p>\r\n <\/article>\r\n\r\n <!-- 10. Customer Conduct -->\r\n <article id=\"section-10\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-user-shield\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">10. Customer Conduct & Prohibited Uses<\/h2>\r\n <\/header>\r\n <p>When dining at our outlets or interacting with our digital channels, you agree NOT to:<\/p>\r\n <ul>\r\n <li>Engage in abusive, offensive, or disruptive behavior toward our restaurant staff, delivery partners, or fellow diners.<\/li>\r\n <li>Attempt to hack, disrupt, compromise, or introduce malicious software code into our website infrastructure.<\/li>\r\n <li>Use automated scripts, web scraping tools, or bots to collect menu data or intellectual assets from our platform.<\/li>\r\n <li>Outside food, alcoholic beverages, and smoking\/vaping are strictly prohibited inside Cafe Madhuram premises.<\/li>\r\n <\/ul>\r\n <\/article>\r\n\r\n <!-- 11. Intellectual Property -->\r\n <article id=\"section-11\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-copyright\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">11. Intellectual Property Rights<\/h2>\r\n <\/header>\r\n <p>All content published on <a href=\"https:\/\/www.cafemadhuram.com\/\">www.cafemadhuram.com<\/a>\u2014including brand logos, brand names (\"CAFE MADHURAM\"), recipes, menu designs, photography, graphics, UI layouts, and trade dress\u2014is the exclusive intellectual property of Cafe Madhuram protected under Indian Copyright and Trademark laws.<\/p>\r\n <p>Unauthorised reproduction, modification, distribution, or commercial exploitation of any material without our explicit written consent is strictly prohibited.<\/p>\r\n <\/article>\r\n\r\n <!-- 12. Limitation of Liability -->\r\n <article id=\"section-12\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-shield-halved\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">12. Limitation of Liability<\/h2>\r\n <\/header>\r\n <p>To the fullest extent permitted under applicable law, Cafe Madhuram, its directors, employees, and affiliates shall not be held liable for any indirect, incidental, consequential, or punitive damages resulting from:<\/p>\r\n <ul>\r\n <li>Your reliance on website content, technical disruptions, or service downtime.<\/li>\r\n <li>Delays or failures in delivery caused by force majeure events, severe weather, or third-party logistics partners.<\/li>\r\n <li>Unforeseen physical injury or allergic reactions occurring despite standard food preparation safety practices.<\/li>\r\n <\/ul>\r\n <\/article>\r\n\r\n <!-- 13. Governing Law & Dispute Resolution -->\r\n <article id=\"section-13\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-gavel\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">13. Governing Law & Dispute Resolution<\/h2>\r\n <\/header>\r\n <p>These Terms & Conditions shall be governed by, interpreted, and construed in accordance with the laws of the <strong>Republic of India<\/strong>.<\/p>\r\n <p>Any disputes, claims, or controversies arising out of or in connection with these Terms, dining services, or website usage shall be subject to the exclusive jurisdiction of the competent courts located in <strong>Hyderabad, Telangana, India<\/strong>.<\/p>\r\n <\/article>\r\n\r\n <!-- 14. Contact & Legal Support -->\r\n <article id=\"section-14\" class=\"legal-card fade-in-section\">\r\n <header class=\"section-header\">\r\n <div class=\"section-icon\"><i class=\"fa-solid fa-envelope\" aria-hidden=\"true\"><\/i><\/div>\r\n <h2 class=\"section-title\">14. Contact & Nodal Grievance Information<\/h2>\r\n <\/header>\r\n <p>If you have any questions, legal inquiries, feedback, or formal grievances regarding these Terms & Conditions or our restaurant services, please get in touch with our management team:<\/p>\r\n \r\n <div class=\"row g-3 mt-2\">\r\n <div class=\"col-md-6\">\r\n <p><strong>Cafe Madhuram Headquarters<\/strong><br>\r\n Plot No. 42, Heritage Boulevard, Jubilee Hills,<br>\r\n Hyderabad, Telangana - 500033, India<\/p>\r\n <\/div>\r\n <div class=\"col-md-6\">\r\n <p><strong>Legal & Customer Support Desk:<\/strong><br>\r\n Phone: +91 98765 43210 \/ +91 40 1234 5678<br>\r\n Email: <button class=\"copy-email-btn\" id=\"copyEmailBtn\"><i class=\"fa-regular fa-copy\" aria-hidden=\"true\"><\/i> legal@cafemadhuram.com<\/button>\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n <\/article>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n <\/main>\r\n\r\n <!-- Scroll To Top Button -->\r\n <button class=\"scroll-top-btn\" id=\"scrollTopBtn\" aria-label=\"Scroll to top of the page\" title=\"Scroll to top\">\r\n <i class=\"fa-solid fa-arrow-up\" aria-hidden=\"true\"><\/i>\r\n <\/button>\r\n\r\n <!-- Bootstrap 5 CDN JS Bundle -->\r\n <script src=\"https:\/\/cdn.jsdelivr.net\/npm\/bootstrap@5.3.0\/dist\/js\/bootstrap.bundle.min.js\" integrity=\"sha384-geWF76RCwLtnZ8qwWowPQNguL3RmwHVBC9FhGdlKrxdiJJigb\/j\/68SIy3Te4Bkz\" crossorigin=\"anonymous\"><\/script>\r\n\r\n <!-- Inline JavaScript Features -->\r\n <script>\r\n document.addEventListener('DOMContentLoaded', function() {\r\n \r\n \/* --- 1. 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